Terms of Sales

General Conditions of Sale (GTC) for orders on the site www.byfoutas.com

We would like to present to you below our General Conditions of Sale on which are based all the services we provide on Byfoutas.comWe offer you on www.byfoutas.com shopping and personalized service that meet your interests and specific needsOn www.byfoutas.com, we sell BY FOUTAS PARIS articles and articles from BY FOUTAS PARIS partnersBY FOUTAS PARIS Partner articles are articles for which the name of a partner is indicated on the site www.byfoutas.com.

  1. SCOPE

1.1 These General Conditions of Sale apply to all orders placed by consumers on the site www.Byfoutas.com.

1.2 You acknowledge having read, prior to sending your order, these General Terms and Conditions of Sale and having been provided with all the information listed in Article L.221-5 of the Consumer Code in a readable manner. and understandableThe validation of your order implies unreserved acceptance of these General Conditions of Sale.

  1. CONCLUSION OF THE CONTRACT AND DELIVERIES

2.1 On the site www.byfoutas.com , contracts are exclusively concluded in the French languageIn the event of orders for BY FOUTAS PARIS articles, your co-contractor is BY FOUTAS PARIS, 62 rue Louis Blanc 69006In the event of an order for BY FOUTAS PARIS Partner articles, your co-contractors are BY FOUTAS PARIS as well as the BY FOUTAS PARIS Partner, whose contact details are indicated on the detailed page of the chosen product.

2.2 The essential characteristics and the price of our products are indicated on the pages containing the detailed description of the products of the online storeThe"confirm order"button allows you to confirm your order which then becomes final, and a sales contract is thus concluded.We will confirm receipt of your order by emailPlease note that the delivery of the ordered products is made against payment in advance (reservation) in the case of payment by bank transferTherefore, we ask you to proceed with the payment of the sale price without delay and at the latest within 7 days of receipt of our order confirmation.

2.3 We reserve the right to assign the claim corresponding to your purchase to third partiesIn such a case, you agree to make the payment directly to this third party on simple information from us and to collaborate with this third party for the recovery of the sale price.

2.4 If on the “summary of your order” page, you select compensation for the CO2 footprint of your order, this is an integral part of the contract for your order.Before concluding the contract, we indicate the amount of the contribution on the"summary of your order"page.

2.5 We deliver the goods within the time limit indicated in the summary of your orderIn the context of an express delivery, the delivery times are different (cf.point 3.3)The delivery period starts from the reception of your payment.If we are prevented from making the delivery by an event of force majeure or a fortuitous event, the delivery period is extended according to the duration of the impediment.

2.6 We draw your attention to the fact that we are exempt from delivering the goods ordered if we ourselves have ordered the goods in due form but have not been supplied in good time by our suppliers.The exemption from delivering also requires that the unavailability of the goods is not attributable to us, that we have not expressly agreed to bear the risk of supply and that we have informed you of the unavailability of the goods within as fast as we canWhen the aforementioned conditions are met, the order is canceled and we will refund the sums you have already paid.

2.7 Our obligation to deliver is limited to goods which we have in stock or which we have ordered from our suppliers.In the event of delivery of BY FOUTAS PARIS Partner items, in addition to our own stock, the stock of goods of the BY FOUTAS PARIS Partner should be taken into account.We deliver exclusively worldwide.

  1. PRICES, DELIVERY COSTS AND EXPRESS DELIVERY

3.1 The products are invoiced on the basis of the prices indicated in the offer at the time of the order.The prices indicated are the final prices, all taxes included at the legal rate in force.The goods remain our property until full payment of the sale price.In the event of the sale of BY FOUTAS PARIS Partner items, the goods remain the property of the BY FOUTAS PARIS Partner until full payment of the sale price.

3.2 The prices of the products displayed on www.byfoutas.com are exclusive of delivery costs.Indeed, depending on the amount of your order or the delivery method you have selected, you may be billed for delivery costs (cf.3.3 and 3.4).

3.3 BY FOUTAS PARIS offers delivery costs from 59 euros of purchase, excluding express delivery costsBelow 59 euros of purchase, delivery costs will be invoicedThese additional charges will be specified during the payment process and will be added to the total amount payable.

3.4 After delivery, you are required to immediately check whether it is complete and whether the goods are damaged.Any complaints must be addressed without delay to the transport companyYou must also make sure that the delivered goods correspond to your order.In the event of non-conformity of the goods with the order, you must inform our customer service by email at contact@byfoutas.com.

3.5 After delivery, you are required to immediately check whether it is complete and the goods are damaged.Any complaints must be addressed without delay to the transport companyYou must also make sure that the delivered goods correspond to your order.In the event of non-compliance of the goods with the order, you must inform our customer service by e-mail at the address contact @ Byfoutas.com.

  1. PAYMENT

4.1 We accept the following payment methods:SEPA transfer, credit card, Apple Pay, and the secure payment system PayPalDepending on each order, however, we reserve the right not to offer certain payment methods or to offer others.All costs associated with your payment are your responsibility.

4.2 In the event of a credit card purchase, your account is debited on the day your order is shipped.

4.3 You agree to receive invoices and invoices to have only in electronic form.

4.4 Payment in installments with Alma.
If you pay for your order in several installments, you accept Alma's general customer conditionsas well as the Alma special conditions for BY FOUTAS PARIS customers .

  1. USE OF DISCOUNT VOUCHERS

5.1 Discount vouchers are only distributed free of charge as part of promotional actionsThey have an expiry date, cannot be purchased and are not transferable.

5.2 Discount coupons are valid only during the period indicated and can be used once in a single orderSome products may be excluded from the benefit of discount couponsA discount coupon cannot be used for the purchase of gift vouchersA minimum purchase amount can be specified for each discount voucher.

5.3 To be able to use a reduction voucher, the value of the order must be at least equal to the amount of the reductionThe difference between the amount of the discount voucher and the price of your order can be paid by any means of payment offered.The credit evidenced by the reduction voucher is not refundable and does not generate interestIn the event of total or partial return of the goods, the part of the price paid by reduction voucher will not be refunded to you.

5.4 To apply a discount voucher to an order, you must enter the coupon code before sending the orderThe application of discount vouchers to orders already sent is excluded.Unless otherwise specified, it is not possible to combine several coupons.

5.5 If you have used a discount voucher during your purchase, we reserve the right to charge you the unreduced price of the goods when, due to a partial withdrawal, the total amount of the residual order is less than or equal to the value of the discount voucher.

  1. LEGAL RIGHT OF WITHDRAWAL WHEN PURCHASING AN ARTICLE BY FOUTAS PARIS

When purchasing BY FOUTAS PARIS items you have a legal right of withdrawal.

Please note that for any return of merchandise, you can use the return label that is attached to your order or that you can edit from your customer accountIf you do not have a printer, or have difficulty downloading the return label or need a new label, you can contact our customer service, whose contact details are given below.In order to avoid unnecessary costs, we kindly ask you not to return the goods without the return label.

 

6.1 Information on the right of withdrawal:

You have the right to withdraw from this contract without giving any reason within fourteen days.The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the good or the last good in the event of partial delivery.

To exercise the right of withdrawal, you must notify us by means of a clear statement (for example, letter sent by post, fax or email)This notification must be sent to BY FOUTAS PARIS, 62 rue Louis Blanc, 69006, Lyon or by email:contact@byfoutas.comTo do this, you can use the withdrawal form below, but it is not mandatory.

You can also fill out and send the withdrawal form or other clear declaration of withdrawal in electronic form, through our contact form on our website.

If you make use of your right of withdrawal, we will send you an acknowledgment of receipt of your corresponding declaration without delay (for example by email).

To respect the withdrawal period

(i) you must send us your declaration of withdrawal before the expiry of said period;

(ii) the products must not have been used, opened or damaged;

(iii) the products must be returned intact and unused in their original packagingWhere applicable, the packaging must retain the original seal.

6.2 Exception to the application of the right of withdrawal

In accordance with article L221-28 paragraph 5 of the Consumer Code, the legal right of withdrawal is excluded in the case of sealed articles which have been opened after their delivery and which cannot be returned for reasons of health or hygiene.

7.3 Effects of withdrawal

In the event of a valid withdrawal, we will refund all payments received from you, including delivery costs (except for Express delivery costs) without delay and at the latest within fourteen (14) days of from the day on which we became aware of your declaration of withdrawalWe will process the refund using the same payment method you used, unless we expressly agree to a different payment methodThe refund is free of charge for youWe reserve the right to defer reimbursement until we have received the goods or until you have provided proof of shipment of the goods, the date chosen being that of the first of these events.

You must return or return the goods to us without delay and, in any event, at the latest within fourteen days from the day on which you communicate your declaration of withdrawal to us.

This deadline is respected if you send the goods before the deadline expires.We cover the return costs if you use the return label made available to you for a return within French territoryIn all other cases, the return costs are your responsibility.

You must bear the loss in value of the returned goods if this loss in value is due to handling other than those necessary to ensure the nature, characteristics and correct functioning of the goods.

7.4 Model withdrawal form

(If you wish to withdraw from this contract, please complete this form and return it to us) to BY FOUTAS PARIS, 62 rue Louis Blanc, 69006, Lyon or by email:contact@byfoutas.com .

I/we (*) hereby notify my/our (*) withdrawal from the contract for the sale of the property (*)/below

- Ordered on (*)/received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

(*) Delete the unnecessary mention

I certify that I have been informed (i) of my right to terminate the contract relating to the sale of the property identified above within fourteen (14) calendar days from the receipt of said property by myself or by a third party that I have designated, other than the carrier, (ii) that if the goods concerned are returned to French territory using the return label, BY FOUTAS PARIS bears the return costs, otherwise, the return costs will be at my expense, (iii) that the item must be returned intact, unused and in its original packaging and (iv) the inability to exercise my right of withdrawal on a property sealed which cannot be returned for reasons of health protection or hygiene once it has been opened after receipt.

Dated:

Signature (s) of consumer (s):

End of the information on the right of withdrawal

  1. LEGAL RIGHT OF WITHDRAWAL WHEN PURCHASING AN ARTICLE PARTNER BY FOUTAS PARIS

You have a legal right of withdrawal when purchasing Partner BY FOUTAS PARIS items.

Please note that for any return of merchandise, you can use the return label that is attached to your order or that you can edit from your customer accountIf you do not have a printer, or have difficulty downloading the return label or need a new label, you can contact our customer service, whose contact details are given below.In order to avoid unnecessary costs, we kindly ask you not to return the goods without the return label.

7.1 Information on the right of withdrawal:

You have the right to withdraw from this contract without giving any reason within fourteen days.The withdrawal period expires fourteen days after the day on which you, or a third party other than the carrier and designated by you, physically takes possession of the good or the last good in the event of partial delivery.

To exercise the right of withdrawal, you must notify your decision to withdraw from this contract, to BY FOUTAS PARIS, 62 rue Louis Blanc, 69006, Lyon or by email:contact@byfoutas.com or to the BY FOUTAS PARIS Partner concerned, by means of a clear statement (for example, letter sent by post, fax or email)To do this, you can use the withdrawal form below, but it is not mandatoryTo respect the withdrawal period:

(i) you must send us your declaration of withdrawal before the expiry of said period;

(ii) the products must not have been used, opened or damaged;

(iii) the products must be returned intact and unused in their original packagingWhere applicable, the packaging must retain the original seal.

7.2 Exception to the application of the right of withdrawal

In accordance with article L221-28 paragraph 5 of the Consumer Code, the legal right of withdrawal is excluded in the case of sealed articles which have been opened after their delivery and which cannot be returned for reasons of health or hygiene.

7.3 Effects of withdrawal

In the event of a valid withdrawal, we will refund all payments received from you, including delivery costs (except for additional costs arising from the fact that you have chosen, where applicable, a delivery method other than the standard delivery) without delay and at the latest within fourteen days from the day on which we became aware of your declaration of withdrawalWe will process the refund using the same payment method you used, unless we expressly agree to a different payment methodThe refund is free of charge for youWe reserve the right to defer reimbursement until we or the BY FOUTAS PARIS Partner have/have received the goods or until you have provided proof of shipment of the goods, the date chosen being that of the first of these events.

You must return or return the goods, to us or to the BY FOUTAS PARIS Partner, without delay and, in any event, at the latest within fourteen days from the day on which you have communicated your declaration of withdrawal to us.

A link to the page containing information on the identity of the BY FOUTAS PARIS Partner concerned and his contact details appears on each product page concerned.You will also find these contact details in the information on the right of withdrawal that we attach as a document in PDF format to our order confirmations.

This deadline is respected if you send the goods before the deadline expires.We cover the return costs if you use the return label made available to you for a return within French territoryIn all other cases, the return costs are your responsibility.

You must bear the loss in value of the returned goods if this loss in value is due to handling other than those necessary to ensure the nature, characteristics and correct functioning of the goods.

7.4 Model withdrawal form

(If you wish to withdraw from this contract, please complete this form and return it to us) to BY FOUTAS PARIS, 62 rue Louis Blanc, 69006, Lyon or by email:contact@byfoutas.com or the respective partner.

I/we (*) hereby notify my/our (*) withdrawal from the contract for the sale of the property (*)/below

- Ordered on (*)/received on (*)

- Name of the consumer (s)

- Address of the consumer (s)

(*) Delete the unnecessary mention

I certify that I have been informed (i) of my right to terminate the contract relating to the sale of the property identified above within fourteen (14) calendar days from the receipt of said property by myself or by a third party that I have designated, other than the carrier, (ii) that if the goods concerned are returned to French territory using the return label, BY FOUTAS PARIS bears the return costs, otherwise, the return costs will be at my expense, (iii) that the item must be returned intact, unused and in its original packaging and (iv) the inability to exercise my right of withdrawal on a property sealed which cannot be returned for reasons of health protection or hygiene once it has been opened after receipt.

Date:

Signature (s) of consumer (s):

End of the information on the right of withdrawal

 

  1. Refund

Any possible refund from us will be made to the account you used to make the payment.In case of payment by bank transfer, the sum is transferred to the account from which the transfer was madeIf you paid by PayPal or credit card, the amount will be refunded to the bank account linked to this payment methodIn the event of payment by gift voucher, we credit your customer account with the corresponding amount.

  1. Moderation of opinions

In accordance with the provisions of article 6, I, 7 ° of law n ° 2004-575 of June 21, 2004 for confidence in the digital economy, BY FOUTAS PARIS is not subject to a general obligation to monitor comments posted on the BY FOUTAS PARIS platform.

However, BY FOUTAS PARIS moderates the opinions published on the BY FOUTAS PARIS platform in order to ensure their legality and integrity.

To do this, BY FOUTAS PARIS moderates said opinions (i) before their publication; (ii) then, if they have been published, when they have been reported by a user.

In this context, BY FOUTAS PARIS reserves the right not to publish opinions and/or to delete them at any time if these comments (i) infringe the applicable legal and regulatory provisions, and in particular, constitute manifestly illegal content ( pexabusive, disparaging, violent, racist, counterfeit); (ii) do not relate to a shopping experience on the BY FOUTAS PARIS platform; (iii) invade a person's privacy; (iv) are not understandable; (v) encourage the purchase of products from a competing website; (vi) were inserted by an automatic process; (vii) relate to a complaint which has been processed by BY FOUTAS PARIS customer service; (viii) are likely to engage in any way the responsibility of BY FOUTAS PARIS; (ix) refer to another website and/or contain a hypertext link to another website; or (x) are considered by BY FOUTAS PARIS as being inappropriate.

 

  1. CUSTOMER SERVICE

If you have any questions, please consult the "Help" section of our site .

  1. LEGAL WARRANTY AND OTHER INFORMATION

13.1 Only people aged 18 or over can use the offers available on www.Byfoutas.com.

13.2 Each customer has the right to have only one account at the same time with BY FOUTAS PARISWe reserve the right to delete multiple registrations.

13.3 Sales made through the site www.byfoutas.com are subject to the conditions of the legal guarantee of conformity provided for in Articles L.217-4, L.217-5 and L.217-12 of the Consumer Code as well as the legal guarantee against hidden defects provided for in articles 1641 et seq. of the Civil CodeYou can exercise these guarantees by sending your request to BY FOUTAS PARIS, 62 rue Louis Blanc, 69006, Lyon or by email:contact@byfoutas.com .

13.4 You have the possibility to consult these GTC on the site www.byfoutas.comYou can also print or save this document using the usual function of your Internet browser (usually"file"to"Save as")You can also download and archive this document in PDF format by clicking hereAdobe Reader software (available for free at www.adobe.fr ) or another program compatible with PDF format is required to read the PDF file.

13.5 You can also archive the T & Cs as well as the contractual conditions of your order by downloading the T & Cs and saving either the summary of your order in the online store using your browser, or the email from order confirmation which is sent to you automatically after your purchase to the e-mail address you have given usThis order confirmation contains the references of your order as well as a link to consult these GTCThe order confirmation can be saved or printed using the corresponding function in your mailbox.

  1. AMICABLE SETTLEMENT OF DISPUTES

Under article L612-1 of the Consumer Code “ Any consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable termination of the dispute between him and a professional."This covers disputes of a contractual nature, relating to the execution of a contract of sale or supply of services, between a consumer and a professional.

In case of difficulties, we invite you to contact our after-sales service beforehand (seepoint 11)If your problem is not resolved, you can use the services of a mediator within one year of receipt of your request by the after-sales service, with a view to out-of-court settlement of the dispute.For this purpose, you can contact the following mediation services:

  1. a) FEVAD e-commerce mediator at the address:

www.mediateurfevad.fr/index.php/espace-consommateur/

  1. b) European Commission website for online dispute resolution:

http://ec.europa.eu/consumers/odr/

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